Frequently Asked Questions
I'm having trouble registering. Can someone help?
2018 online registration is now closed. You can still sign up for the Rainier Fat Tire RIde & Run at pre-event packet pickup or at the event. If you have any questions, contact the Courage Crew at firstname.lastname@example.org.
What time does my ride start?
The Rainier Fat Tire Ride & Run will begin at 1pm (we know how tough it can be to get some of our younger ones out the door before then!) Runners and walkers will begin 5-10 minutes after the riders.
The Tahoma Half Century will begin at 9:30am.
The Cascade Cruiser will begin at 11am.
The Northwest Brew Thru will begin at 8am on each day of the ride.
For a full timeline of the weekend's activities, click here.
Where do I park?
If you are participating in the 2-day ride, you will be parking at the Centralia High School parking lot (813 Eshom Rd, Centralia, WA 98531). If you are participating in any of the 1-day rides, you will be parking at the Eatonville High School parking lot (302 Mashell Ave N, Eatonville, WA 98328).
We will be providing a shuttle services from the parking lots to the starting lines, or you are also welcome to ride your bike to the starting lines. Security will be provided throughout the parking lots overnight.
How do I get from the parking areas to the start line?
Great question! We will have a shuttle ready for you, or you are welcome to ride your bike to the start line.
How will I get any luggage from Centralia to Pack Forest and back?
We’ll take care of that for you! Check your gear in the morning - courtesy of UPS - and we’ll get it to the finish line for you in Pack Forest on day 1 and back in Centralia on day 2.
What accommodations are available?
Accommodations booked through Courage are on a first-come, first-served basis and will be held for 2-day riders only. Cabins and dorms at Pack Forest and rooms at the Mill Village Motel are available for reservation during the registration process. Plenty of camping is available at Pack Forest (for everyone and for free!), and we promise to make it fun and family-friendly!
I’m staying at the Mill Village Motel. How will I get there and back?
We’ll have a shuttle running to and from the Mill Village Motel.
I’m participating in one of the 1-day rides. Do I have to stay overnight?
No way! Our new structure and new location are designed to make life easy on our riders. If you want to head home after enjoying the fun, feel free.
Will there be a packet pickup?
Yes! We will have two pre-event packet pickup days available for your convenience.
- Wednesday, August 22 from 3-7pm at the Atrium (by the main entrance) inside the MultiCare Auburn Medical Center (202 N Division St, Auburn, WA 98001)
- Thursday, August 23 from 3-7pm in the Mary Bridge Children's Hospital rose garden across from MultiCare Tacoma General Hospital (315 M.L.K. Jr Way, Tacoma, WA 98405)
Can I pick up a packet for my family member or team member at packet pickup?
Yes, however, if that person has not yet met their fundraising minimum, you will be required to fulfill the remainder of that minimum before you can take their packet. Please also be aware that whoever you pick up a packet for will still be required to sign a waiver and return it to us before they can ride.
If you plan to pick up anyone's packet for them, let us know ahead of time so we can package them together for you. Email Michelle Sabia at email@example.com.
Can I turn in donations at packet pickup?
Yes, we accept donations at packet pickup.
Will my packet or t-shirt be mailed to me?
No, we will not be mailing out any packets or t-shirts. You may pick up your packets and t-shirts on one of the two packet pickup days we offer or at the event.
Why do I have to meet my fundraising minimum by August 17?
All riders will be expected to meet their fundraising minimum in order to ride. The August 17 deadline will provide enough time to process final donations and prepare your packets for packet pick-up.
After you have met your minimum by August 17, you can continue fundraising through September 30 to earn some great rewards.
Do Matching Gifts you haven't recieved yet still count towards my minimum?
Definitely. We understand that most companies don't disburse Matching Gift funds until the end of the quarter or end of the year. As long as you show us a copy of your completed and submitted Matching Gift form, we will count that towards your minimum.
Does a donation made to the team I am on count towards my personal fundraising minimum?
No, a donation made to your team does not count towards any team member's fundraising minimum. Fundraising minimums are all based on an individual fundraising basis. We do know, however, that sometimes donations are made to teams instead of individuals by mistake. If ever you need to adjust who receives credit for that donation, please contact our team at firstname.lastname@example.org.
Can I continue fundraising after I've met my minimum?
Absolutely! Your fundraising minimum is due on August 17, but the fun doesn't stop there. You can continue to fundraise through September 30 to earn some great rewards.
I can’t make it that weekend, but I still want to fundraise. Is that an option?
Of course! When you’re going through the registration process, just click on the Virtual Rider option. You’ll get set up with a fundraising page so you can still support the cause even if you can’t ride.
Can I volunteer to help at the event?
Absolutely! Courage is powered by the support of incredible volunteers throughout the community.
Sign-ups are now available for the locations below:
What does the money raised go towards?
100% of donor contributions to Mary Bridge Children’s Courage support patient care and family support at Mary Bridge. Read more about how your support helps on our Cause page.
What’s your Tax ID Number?
The Mary Bridge Children’s Foundation Tax ID Number is 94-3030039.
Where can I mail in a donation?
Donations can be mailed to:
Mary Bridge Children's Courage
PO Box 5296
Tacoma, WA 98415
To ensure you receive proper fundraising credit, please include this Donation Form with any donations you mail in.
I’m not sure how to start fundraising. Can you help me?
Can I change my password, my fundraising goal, or edit my fundraising page?
Definitely! Utilizing your Participant Center is easy and the best way to reach your fundraising goals. You can also change your password, your username, or update your personal information. Download our Participant Center How-To Guide to learn how to do all of this and more.
Who should I make checks out to?
Thank you for your support! All checks should be made out to Mary Bridge Children’s Foundation.
Am I able to switch to a different ride than the one I originally registered for?
Yes, you can change your ride by emailing email@example.com with the name you are registered under, the ride you are currently registered for, and the ride you would like to change to. This will also change your registration fee and fundraising minimum to match the ride you wish to register for. Ride changes can only be made prior to 11:59 pm on Wednesday, July 31, 2018. You cannot reduce your fundraising minimum after Wednesday, July 31, even if you do not or cannot ride for any reason. If you change your ride resulting in a decreased fundraising minimum before July 31, any funds that have already been donated by you or others to Mary Bridge Children’s Courage to reach your fundraising minimum are not refundable.
What is your cancellation policy?
If you have to cancel, please understand that your registration fee is non-transferrable and non-refundable.
When does registration close?
Registration closes on August 17, 2018.
My child is going to be a passenger on my bike but won't be pedaling. Do they need to register?
Nope! If your child is just along for the ride, they don't need to register. You will, however, need to sign a waiver for them when you pick up your packet. Keep in mind that if your child isn't registered, there is no meal or t-shirt included for them. You can always purchase meal tickets for them at the event though!
My child is going to ride on a tandem bike with me. Do they need to register?
Nope! If your child is riding tandem, we anticipate that they won't be doing much of the pedaling (sorry, mom and dad!). They won't need to register; however, you will need to sign a waiver for them when you pick up your packet. Keep in mind that if your child isn't registered, there is no meal or t-shirt included for them. You can always purchase meal tickets for them at the event though!
If you are riding tandem with another adult, both adults will need to register for the ride and will be required to meet the individual fundraising minimums.
How can I double my donations?
We like where your head's at! Most employers have Matching Gift Programs to match charitable donations made by their employees. It’s easy to do and a great way to reach your fundraising goals even faster! Reach out to your HR department today to find out if your company has a Matching Gift Program so you can double your support for the children of Mary Bridge.
How will riders be supported throughout the event?
Riders will be fully supported on every ride with SAG (Support and Gear) Vehicles, Bike Maintenance Professionals, and of course, our famous rest stops with food and hydration. We also have a Moto Crew, which is a group of trained motorcyclists who will be slowing traffic, clearing the roads, and sticking by riders who might be getting tired or feeling uneasy about any portion of the ride. Our Moto Crew works with major cycling events throughout the country and are there to support you!
We do encourage our riders to prepare for the ride by visiting your local bike shop for a tune-up, participating in training rides, and reviewing our Bicycle Safety and Etiquette Guide ahead of time.
How do I get support during the ride if I need it?
If you are experiencing an emergency, call 911. If at any point you need non-emergency support from SAG (Support and Gear), bike maintenance, Moto Crew, EMT, or anyone else, please call our weekend support hotline at 855-500-3229. Our support crew is also clearly marked with Courage signage, so wave them down if you see them.
Can I bring my own personal SAG vehicle along with me?
No personal SAG vehicles are allowed at the event. Personal SAG vehicles put other riders, volunteers, and drivers in serious danger. If we see any personal SAG vehicles at the event, they will be asked to leave immediately.
Your family is welcome to join you at the start and finish lines only.
Are there Courage jerseys available for purchase?
Yes, and we'd love to see you in a Courage jersey! Click here to see your options and order yours. Place your order by August 1 to receive your jersey by Courage weekend.